At our store, your satisfaction is our priority. That’s why we offer a Money Return Guarantee on eligible orders.
Eligibility for Return
You can request a return if:
- The product is damaged/defective, or
- You received the wrong item, or
- The item is unused and in original condition (as per policy)
Return Window
- Return request must be raised within [7/10/15] days of delivery.
Refund Process
Once your return is approved and the item passes inspection:
- Refund will be processed within [3–7] business days
- Refund will be credited to the original payment method (or store credit, if applicable)
Important Notes
- Items must be in unused condition, with original packaging, tags, and accessories.
- Certain items may be non-returnable (hygiene items, customized products, etc.).
📩 To start a return, contact: support@[yourdomain].com
Include: Order ID + Issue details + Photos (if damaged/incorrect item).